

Benefit from a host of complimentary services
Added value, to help your business grow
Access 24/7 emergency assistanceDialdirect Business Insurance, provides a tailor-made solutions to excel in your business, plus the unmatched advantage of Biz Assist benefits at no additional charge.
When you take out an Dialdirect Business Insurance Policy, you'll also get access to Dialdirect Biz Assist, a complimentary suite of support services designed to help small to medium businesses in South Africa thrive.
With Dialdirect Biz Assist, you'll enjoy peace of mind knowing that you have expert support at your fingertips, helping you to focus on growth and success.
This valuable support comes at no additional cost, providing you with even more value from your Dialdirect Business Insurance Policy.

Why choose Dialdirect to protect your business?
Helps your business purchase goods, services, and equipment, book appointments, arrange travel, and access telephonic assistance when needed.
Let us assist you with financial help, plans, and advice on current topics affecting your small business and more. We also refer you to experts when needed.
We help you make informed business decisions with a once-off personal credit report and save you time and money when applying for a loan, and more.
Benefit from having your arrear accounts managed by registered debt collectors, experienced in dealing with commercial and consumer debt collections.
Tender Assist provides businesses with pro-active notifications of relevant industry tenders as they arise.
For online solutions with trackable results, use this benefit to enjoy improved digital presence, along with lower rates on hosting packages and digital agency fees.
The insurance your business needs, the benefits your business deserves.
We’re committed to your business success. Our Business Vehicle Insurance offers Business Assist benefits at no extra cost to ensure your business runs smoothly. From roadside emergencies to tender assistance and digital growth, these are just a few examples of what's included.
Be prepared for the unexpected with Biz Assist’s Convenience & Emergency Services. Whether you need roadside assistance, emergency support, or solutions to simplify business logistics, these benefits ensure your business stays operational at all times.
Telephonic IT support for troubleshooting and remote issue resolution. Our experts assist with printer setup, connecting new devices, and software installation.
Access to a team of dedicated nurses and paramedics, and a network of accredited medical assistance service providers, for business medical emergencies.
Assistance for unexpected events at your business premises requiring urgent attention from domestic tradesmen, such as plumbers or electricians.
When you need a shuttle service after a long business lunch or event, Safe Drive ensures you and your car get home safely, saving you costs on other travel options.
Whether you need to be driven home from a meeting, your car has gone in for a service or broken down, will ensure that you are driven to your destination safely.
When your vehicle breaks down on the road, Roadside Assistance ensures you get the help you need, whether it’s towing, battery jump-starts, or fuel delivery, getting you back on the road safely.
Tailored cover to keeping you protected. We help you focus on what matters, running your business with confidence.
Business insurance that truly understands your needs.
When the unexpected happens, call our 24/7 helpline for expert assistance. Available with a comprehensive plan.
A range of business support benefits to help your business grow.
With us, your business is in good hands. Hundreds of businesses trust us to get the right insurance for their unique operations.
Get your tailored Biz Assist quote today.
Get Payback Bonus for your Business
Add the optional Payback Bonus to your Dialdirect Insurance policy to start earning rewards
Payback Bonus rewards you for:
+27 720
customers received their Payback Bonus
over the last 5 years
+R284 mil
paid out to customers in Payback Bonus over
the last 5 years
*Payback is an optional benefit available at an additional cost. Cover and Payback Terms & Conditions online. The figures above are based on Payback received by all DialDirect customers, derived from system reports and verified by the TIH Actuarial team. Data reflects figures as of February 2025 and may vary slightly due to reporting processes.

Protects against claims of negligence, errors, or omissions. Covers legal costs and compensation, safeguarding professionals like lawyers, accountants, and consultants from financial and reputational risks.

Safeguards a company and its leaders from legal actions related to their decisions. It covers legal fees, settlements, investigation costs, and awards from claims of negligence or duty breaches.

Shields event organisers from financial losses due to unforeseen incidents. Covers third-party bodily injury, property damage, and other liabilities, giving you peace of mind while managing your events business.

Gives you the backup you need when the unexpected strikes. From a client tripping over a cable to accidental damage at a customer’s premises, we’ve got you covered.
Frequently Asked Questions: